What does an ISO-certificate entail?
Certification means that an accredited certification body – in this case QMSI – evaluates your management system in accordance with the relevant standard. Once the certification process audit has been successfully completed with a positive assessment, your organization will receive a certificate. By means of the certificate you can demonstrate that your company meets the requirements of the standard. The duration of the certification takes three years, as well as the contract. After the certification there will be yearly audit to motivate continuous improvement and to monitor this process.
Why would I choose QMSI instead of a larger certifying institution?
QMSI is known as easy to reach and very time efficient. Opposing to larger institutions, we can plan a certification within 2 till 3 months instead of 6 months. Because we are efficient in our communication we can make you a well-suited quotation within 24 hours. Besides this, we are transparent to our customers throughout the whole process.
In what way is QMSI different from other certifying institutions?
- A quotation within 24 hours
- a pragmatic approach in conformity with relevant standards
- the possibility of certification within 45 days
- auditors with extensive knowledge and experience
- no unexpected costs and excessive time delays
- world-wide experience
For who is ISO-certification relevant?
A certification can be applied into any type of organization that wants to represent the fact that they meet the requirements for the ISO-norm(s), customer, and the law in order to prove that they live up to their own procedures.
What is the lead time for certification?
From the quotation till the issuance of the certificatie covers 2-3 months. Besides this, QMSI offers a fast-track process covering 45-days. This possibility depends on the preperation/implementation of the norm(s) and ofcourse on the involvement of the participants,
Is the certificate by QMSI worldwide accepted?
Yes, our certificates are valid worldwide. QMSI is accredited by DAkkS Germany. The DAkkS is a member with the IAF and therefore the certificate is worldwide accepted.
What is the validation time of the certificate?
QMSI is obligated by the DAkkS to work with a contract period of three years. After these three years there will be a re-certification automatically. During the time of the contract, the certificate can be adjusted in case necessary. For example, with a change in scope or address. However, the validation will remain the same.
What is the meaning behind an accredited certificate?
An accredited certificate is executed according to the ISO 17021 norm. This norm is being revised several times a year by the DAkkS. The certificate is worldwide accepted, and the accredited norms offered by QMSI are listed on the website of DAkkS.
QMSI is accredited for the following norms: ISO 9001, ISO 14001 en ISO/ IEC 27001.
What is the value of a compliance certificate?
QMSI follows the same process with non-accredited norms. However, in the end the certificate does not include the DAkkS logo. These certificates are called compliance certificates. They comply with the norm, but are not officially accredited with the DAkkS. This certificates are also recognized globally.
There are organizations solely looking at the norm and not to the accreditation behind the norm. Besides this, there are also organizations that do look further and check whether the certificate is accredited. In regards of this matter, QMSI is transparent in her communication around compliance certificates and always communicates with (potential) customers whether the certificated is accredited or compliant. There is also a clear difference in pricing.
QMSI offers the following norms ” in compliance”: ISO 13485, ISO 21469, ISO 17100 etc.
Does an ISO-certificate guarantee success?
When you possess an ISO-certificate this is still no guarantee for success. An ISO-certification is just an instrument to improve your organization on a continuous level.
Where can I find the step-by-step certification plan?
QMSI has developed a step-by-step plan, which you can use to obtain a certification. The plan provides insight into what must be done and what the certification procedure will look like. Refer to the step-by-step certification plan.
What costs are associated with a certification?
The costs of a certification are dependent on art of your branch, complexity, size of the organization and the number of standards that you wish to be certified.
Click here to receive a quotation.
Are there any hidden costs I should consider?
The expenses in the quotation are fixed a without any organisational changes these expenses are fixed for the contract duration of three years. It might happen that an organization does not meet the requirements of the norm and, therefore, a follow-up audit must take place. QMSI will then charge the day tariff, dependent on the estimated extra days and the auditor. Also, when a client wants to adjust their scope extra costs will be charged. QMSI is always transparent in communication changes and will communicate this on this time.
Who will perform the certification/audit?
One of our auditors will perform the initial audit. Our auditors work in accordance with EN ISO 19011:2018, which describes the guidelines for performing audits of management systems. Furthermore, we select auditors based on specific knowledge and skills in the field and industry. Our auditors are yearly revised by QMSI to make sure that they are qualified for the job.
Can I combine ISO-norms?
Many customers already use an Integrated Management System, (IMS) where different standards are combined in one manual. Many ISO standards overlap each other. For example, the ISO 9001 standard can easily be integrated with ISO 14001 or OHSAS 18001. Remember, this is just an example. If you are interested in this integration, please feel free to contact us for advice.
How can I request a quotation?
You can fill in the quotation request and based on your company information we can and will send you a suitable quotation within 24 hours. For general matters, you can fill out the contactform and we will contact you within 24 hours as well.
Is switching to QMSI International possible?
Yes, you can always easily switch. QMSI shall, after a successful compliance audit issue a certificate and continue your certification. In case you would like us to take over your current certificate we request the last three audit reports and a copy of the current certificate. It is from great importance that all the non-conformities are closed before QMSI can take over the certification process.
Where can I validate certificates given by QMSI?
You can directly contact QMSI, via the contact form, by e-mail or by phone. According to ISO 17021 QMSI will answer the following questions:
- Whether or not the certificate is valid
- Whether or not a customer is certified
- Confirmation of the norm and scope of the certificate
I am certified, where can I find the logo’s and the attached user manual?
Are there training possibilities via QMSI?
A training is developed by QMSI and her partners and are given throughout the Netherlands.
You can sign up for diverse internal audit trainings via our training request form. In case you are interested in an in company training you can discuss the possibilities using our contact form or by phone.
Customer satisfaction and QMSI?
As a certification body we pay the highest attention to the customer satisfaction questionnaires we receive from our customers. We take any concerns very seriously and provide customers with feedback on any associated actions. We are extremely proud of the way in which our customers play a role in the improvement process within QMSI.