Business Continuity Management (BCM) is the name of the process that identifies the impact of disruptions on your business. It allows you to effectively respond to these disruptions in order to guarantee smooth business performance. In other words, BCM aims to ensure continuity of business operations.

BCM provides a framework used to take measures against potential disruptions to your business operations and it enables organizations to effectively respond to emergencies such as IT failures, political unrest, natural disasters, or prolonged illness of employees.

BCM focuses on an entire business. The performance of a business is determined by its operations. Therefore, the BCM process involves all of them. The activities aimed at assuring continuity are implemented company-wide.

ISO 22301 Business Continuity Management describes the requirements for a Business Continuity Management System (BCMS). A management system in accordance with ISO 22301 ensures that you are able to continuously improve your business in the BCM area. For this purpose, you should periodically assess your BCM system by means of measurement and evaluation of the various processes within the management system. You should also conduct internal audits and actively support the management system. Your involvement in the BCMS must be demonstrable.

Determining the impact of disruptions, assessing risks, and developing and maintaining a workable system to minimize disruptions are the main focus of ISO 22301.

The operational planning and assessment of BCM includes the following activities:

Conducting a Business Impact Analysis (BIA)

  • Classifying your products, services, and business activities in order of importance to your business;

Conducting a risk analysis and risk assessment

  • Mapping the risk of disruptions to your business and taking (preventive) measures;

Determining business continuity strategies

  • Selecting an approach that is aimed towards preventing or resolving failures;

Creating specific crisis management and business continuity plans. These include (at least):

  • Incident Management;
  • Alarm and Communication;
  • Business Continuity Plans (BCP);
  • Recovery Plans;
  • Testing and exercising of these plan;
  • Documented reports including the findings, recommendations, and actions;

What are the benefits of QMS International?

  • QMS International offers the possibility of certification within 45 days;
  • It applies a pragmatic and standards-based approach;
  • An independent and ethical attitude;
  • Qualified auditors for several ISO-standards with excellent knowledge of the industry and standard(s);
  • Non-bureaucratic approach towards our customers;
  • No unexpected costs and delays;
  • Extensive worldwide experience with management systems.